{"id":33,"date":"2024-05-28T11:37:19","date_gmt":"2024-05-28T16:37:19","guid":{"rendered":"https:\/\/movistar.davidmolinaojeda.com\/abonados\/?page_id=33"},"modified":"2024-06-05T00:16:16","modified_gmt":"2024-06-05T05:16:16","slug":"seguimiento-de-reclamo","status":"publish","type":"page","link":"https:\/\/movistar.davidmolinaojeda.com\/abonados\/seguimiento-de-reclamo\/","title":{"rendered":"Seguimiento de reclamo"},"content":{"rendered":"\n <style>\r\n        .faqs-accordion__answer {\r\n            display: none;\r\n            overflow: hidden;\r\n            transition: max-height 0.2s ease-out;\r\n        }\r\n        .faqs-accordion__answer.open {\r\n            display: block;\r\n        }\r\n    <\/style>\r\n\r\n<div class=\"nat-breadcrumbs\" aria-label=\"breadcrumb\">\r\n    <div class=\"container\">\r\n        <ol class=\"breadcrumb__list\">\r\n            <li class=\"breadcrumb__item\"> Seguimiento de Reclamo <\/li>\r\n        <\/ol>\r\n    <\/div>\r\n<\/div>\r\n<div class=\"nat-interest-2 nat-bg-curva-1\">\r\n    <div class=\"container\">\r\n        <h1 class=\"interest__title\">\u00bfDeseas reclamar o hacer seguimiento a tu reclamo?<\/h1>\r\n        <div class=\"interest__row\">\r\n            <div class=\"interest__col\">\r\n                <div class=\"cardBox cardBox--horizontal cardBox--align-end\">\r\n                    <div class=\"cardBox__header bg--transparent\">\r\n                        <div class=\"image__media\">\r\n                            <picture class=\"media__picture\">\r\n                                <source media=\"(min-width:1024px)\"\r\n                                    srcset=\"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-content\/uploads\/sites\/6\/2024\/05\/PNG_OCT_Casuistica.png\">\r\n                                <source media=\"(min-width:600px)\"\r\n                                    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noreferrer\" tabindex=\"0\" title=\"\u00bfQu\u00e9 puedo reclamar?: Materias reclamables y Casu\u00edsticas \/ \u00bfTienes otro inconveniente?\" onclick=\"dataLayer.push({'event':'hv.event', 'eventName': 'lp_info_abonados', 'eventCategory': '\u00bfdeseas reclamar o hacer seguimiento a tu reclamo?', 'eventAction':'click', 'eventLabel':'\u00bfqu\u00e9 puedo reclamar?: materias reclamables y casu\u00edsticas \/ \u00bftienes otro inconveniente?'});\">\r\n                                \u00bfQu\u00e9 puedo reclamar?: Materias reclamables y Casu\u00edsticas \/ \u00bfTienes otro inconveniente?\r\n                            <\/a> <\/h2>\r\n                        <div class=\"cardBox__detail\"> <\/div>\r\n                        <div class=\"cardBox__button\"> <a class=\"button button--skyblue\" href=\"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-content\/uploads\/sites\/6\/2024\/05\/PDF_OCT_Que-puedo-reclamar-Materias-reclamables-y-Casuisticas-Tienes-otro-inconveniente.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" tabindex=\"0\" title=\"M\u00c1S INFORMACI\u00d3N\" onclick=\"dataLayer.push({'event':'hv.event', 'eventName': 'lp_info_abonados', 'eventCategory': '\u00bfdeseas reclamar o hacer seguimiento a tu reclamo?', 'eventAction':'click', 'eventLabel':'\u00bfqu\u00e9 puedo reclamar?: materias reclamables y casu\u00edsticas \/ \u00bftienes otro inconveniente?'});\">\r\n                                M\u00c1S INFORMACI\u00d3N <\/a> <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"interest__col\">\r\n                <div class=\"cardBox cardBox--horizontal cardBox--align-end\">\r\n                    <div class=\"cardBox__header bg--transparent\">\r\n                        <div class=\"image__media\">\r\n                            <picture class=\"media__picture\">\r\n                                <source media=\"(min-width:1024px)\"\r\n                                    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href=\"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-content\/uploads\/sites\/6\/2024\/05\/PDF_ABR_Como-reclamar-Requisitos-y-procedimiento-de-reclamo.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" tabindex=\"0\" title=\"\u00bfC\u00f3mo reclamar?: Requisitos y procedimiento de reclamo\" onclick=\"dataLayer.push({'event':'hv.event', 'eventName': 'lp_info_abonados', 'eventCategory': '\u00bfdeseas reclamar o hacer seguimiento a tu reclamo?', 'eventAction':'click', 'eventLabel':'\u00bfc\u00f3mo reclamar?: requisitos y procedimiento de reclamo'});\">\r\n                                \u00bfC\u00f3mo reclamar?: Requisitos y procedimiento de reclamo <\/a> <\/h2>\r\n                        <div class=\"cardBox__detail\"> <\/div>\r\n                        <div class=\"cardBox__button\"> <a class=\"button button--skyblue\" 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href=\"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-content\/uploads\/sites\/6\/2024\/05\/PDF_OCT_Donde-presentar-un-reclamo-Canales.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" tabindex=\"0\" title=\"M\u00c1S INFORMACI\u00d3N\" onclick=\"dataLayer.push({'event':'hv.event', 'eventName': 'lp_info_abonados', 'eventCategory': '\u00bfdeseas reclamar o hacer seguimiento a tu reclamo?', 'eventAction':'click', 'eventLabel':'\u00bfd\u00f3nde presentar un reclamo?: canales'});\">\r\n                                M\u00c1S INFORMACI\u00d3N <\/a> <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"interest__col\">\r\n                <div class=\"cardBox cardBox--horizontal cardBox--align-end\">\r\n                    <div class=\"cardBox__header bg--transparent\">\r\n                        <div class=\"image__media\">\r\n                            <picture class=\"media__picture\">\r\n                                <source media=\"(min-width:1024px)\"\r\n                                    srcset=\"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-content\/uploads\/sites\/6\/2024\/05\/PNG_OCT_Queja.png\">\r\n                                <source media=\"(min-width:600px)\"\r\n                                    srcset=\"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-content\/uploads\/sites\/6\/2024\/05\/PNG_OCT_Queja.png\">\r\n                                <img decoding=\"async\" class=\"media__thumbnail\"\r\n                                    src=\"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-content\/uploads\/sites\/6\/2024\/05\/PNG_OCT_Queja.png\"\r\n                                    alt=\"Presenta aqu\u00ed tu reclamo, apelaci\u00f3n, queja\">\r\n                            <\/picture>\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"cardBox__body\">\r\n                        <h2 class=\"cardBox__title\"> <a 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reclamo, apelaci\u00f3n, o queja para descarga\" onclick=\"dataLayer.push({'event':'hv.event', 'eventName': 'lp_info_abonados', 'eventCategory': '\u00bfdeseas reclamar o hacer seguimiento a tu reclamo?', 'eventAction':'click', 'eventLabel':'formularios de reclamo, apelaci\u00f3n, o queja para descarga'});\">\r\n                                Formularios de reclamo, apelaci\u00f3n, o queja para descarga <\/a> <\/h2>\r\n                        <div class=\"cardBox__detail\"> <\/div>\r\n                        <div class=\"cardBox__button\"> <a class=\"button button--skyblue\" href=\"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-content\/uploads\/sites\/6\/2024\/05\/PDF_OCT_Formularios-de-Reclamo-Apelaciones-y-Quejas.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" tabindex=\"0\" title=\"M\u00c1S INFORMACI\u00d3N\" onclick=\"dataLayer.push({'event':'hv.event', 'eventName': 'lp_info_abonados', 'eventCategory': '\u00bfdeseas reclamar o hacer seguimiento a tu reclamo?', 'eventAction':'click', 'eventLabel':'formularios de reclamo, apelaci\u00f3n, o queja para descarga'});\">\r\n                                M\u00c1S INFORMACI\u00d3N <\/a> <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"interest__col\">\r\n                <div class=\"cardBox cardBox--horizontal cardBox--align-end\">\r\n                    <div class=\"cardBox__header bg--transparent\">\r\n                        <div class=\"image__media\">\r\n                            <picture class=\"media__picture\">\r\n                                <source media=\"(min-width:1024px)\"\r\n                                    srcset=\"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-content\/uploads\/sites\/6\/2024\/05\/PNG_OCT_Consulta.png\">\r\n                                <source media=\"(min-width:600px)\"\r\n                                    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          <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Seguimiento de Reclamo \u00bfDeseas reclamar o hacer seguimiento a tu reclamo? \u00bfQu\u00e9 puedo reclamar?: Materias reclamables y Casu\u00edsticas \/ \u00bfTienes otro inconveniente? M\u00c1S INFORMACI\u00d3N \u00bfC\u00f3mo reclamar?: Requisitos y procedimiento de reclamo M\u00c1S INFORMACI\u00d3N \u00bfD\u00f3nde presentar un reclamo?: Canales M\u00c1S INFORMACI\u00d3N Presenta aqu\u00ed tu reclamo, apelaci\u00f3n, queja M\u00c1S INFORMACI\u00d3N Formularios de reclamo, apelaci\u00f3n, o queja para [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-json\/wp\/v2\/pages\/33"}],"collection":[{"href":"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-json\/wp\/v2\/comments?post=33"}],"version-history":[{"count":4,"href":"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-json\/wp\/v2\/pages\/33\/revisions"}],"predecessor-version":[{"id":194,"href":"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-json\/wp\/v2\/pages\/33\/revisions\/194"}],"wp:attachment":[{"href":"https:\/\/movistar.davidmolinaojeda.com\/abonados\/wp-json\/wp\/v2\/media?parent=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}